Frequently Asked Questions
Are Khaalz products made of real leather?
Are the colours of the items shown on the website, are exactly as they are in actual?
Can I cancel or amend my order?
Can I place an order of more than 5 pieces of the same item in one order?
Can I specify a day or time for delivery?
How do I check the balance on my gift card?
How do I take care of my Khaalz product?
How long does delivery of my order take?
I am missing an item from my order
I forgot to enter the Promotional code, Can I still get the discount?
I have received the wrong item
I haven't received my confirmation email
Is it safe to use my credit card online?
What payment methods can I use?