Our orders are usually sent through Royal mail service for UK and DHL, FedEx, UPS or any other suitable courier for the rest of the world. Generally you should receive your order within 2-3 working days to Mainland UK and 3-4 working days to Rest of World after dispatch, pending successful customs clearance. During busy periods such as Sale time, Valentines, Mothers Day, Fathers Day and Christmas, please allow an additional 1-2 working days. Please note that personalised orders can take an additional 2-3 working days.
Once you have successfully completed the checkout session on the Web Site, we will send you an email confirmation of your order. Once your order has been shipped, its status will be updated in your account information This will contain a tracking number to allow you to track your delivery directly with the courier.
Please note, In the unlikely event that any extra charges are requested from you at the time of import by customs or by courier at the time of delivery, you will be liable to pay that amount as your shipping cost does not cover duty or other external charges related to customs and other overseas charges by the courier.